The Challenge
Employees were spending numerous hours daily manually calling customers to remind them of upcoming appointments. The existing customer management system handled scheduling and billing but lacked any automated communication features for reminders.
Our Solution
Developed a standalone application that integrates with their existing system and uses SMS and email APIs to automatically send appointment reminders. Staff can now trigger reminders with a few clicks, cutting manual effort and improving customer satisfaction.
Technologies Used
CRONSMTPAutomation